Shipping policy

Shipping Policy

Buckaroo House ships to addresses within the United States. Shipping costs, if any, are shown at checkout before you pay.

Processing time

Orders are usually processed within 1–3 business days (Monday–Friday, excluding US holidays). Your boots ship from our fulfillment partners' warehouses, so items in one order may arrive in separate packages.

Estimated delivery time

Once shipped, most US orders arrive in an estimated 3–8 business days. Delivery times are estimates, not guarantees, and can be affected by carrier delays, weather, holidays and peak seasons.

Tracking

When your order ships, you'll receive an email with a tracking number. If you haven't received tracking within 5 business days of ordering, email us at leaderimmarketing@gmail.com.

Address accuracy

Please double-check your shipping address. If you notice an error, contact us as soon as possible; we can update it only if the order has not shipped yet. We are not responsible for packages delivered to an incorrect address provided at checkout.

Lost or damaged packages

If your tracking shows delivered but you can't find your package, check with neighbors and your local carrier first, then contact us within 7 days and we'll help open a claim. If your boots arrive damaged, email us photos within 7 days of delivery and we'll make it right.

International orders

At this time we ship to the United States only.